Terms and Conditions

Terms and conditions for Honda Adventure Centre Ltd; Level One Course, Level Two Course, Level Three Course, One Day Tour.

Bookings and payments

All bookings are to be made over the phone with Honda Adventure Centre Ltd directly on 01404 841278 or via www.hondaadventurecentre.com and are on a first-come first-served basis.

Payments are to be made via PayPal or Stripe if booking on the website or with the following cards only: VISA, VISA Electron, Mastercard, Solo, and UK Maestro. We are unable to accept any other cards. Customer payments will be taken by Honda Adventure Centre Ltd at the time of booking.

Honda Adventure Centre, via Booking Hound, will send out an email confirmation with directions, event itinerary and other useful further information attached once the booking and payment process is complete. A booking may be completed once the customer has confirmed that they have read and understood our terms and conditions.

Cancellation of booking by the customer

All requests for cancellations must be in writing and sent by either post or email. Upon receipt either of a letter or email requesting cancellation, Honda Adventure Centre will acknowledge said cancellation within 5 days. Until the customer has received this confirmation the original booking remains valid.

The customer will be charged on the following basis:

29 or more days prior to the event start date – 20% administration/overheads fee. The relevant fees are:

Level 1, Level 2 and Level 3 courses - £99.80; One Day Tour - £59.80

Up to and including 28 days prior to the event start date – the fee is not refundable or transferable.

During the course, if a customer is unable to continue with training, for whatever reason, no refund of the course cost will be given.

Transfer of the booking by the customer

Requests for changes to bookings must be made in writing and sent by email. On receipt of email requesting a change, Honda Adventure Centre will acknowledge any changes within 5 days. Until the customer has received this confirmation the original booking remains valid. Changes are at the organiserʼs discretion and while every effort will be made to accommodate them, we cannot guarantee to make these changes. Requests will only be considered if made 29 or more days prior to the course start date and will incur a fee.

Customers may only transfer a course date once, and it must be redeemed within 12 months of the original course date. Customers transferring a course date will be liable for any increases in course cost. Courses are extremely popular and are often booked up in advance. Honda Adventure Centre cannot be held responsible for the availability of courses should customers wish to transfer dates.

Transfer of booking by the customer will be charged on the following basis: 29 or more days prior to the event start date – 10% administration/overheads fee. The relevant fees are:

Level 1, Level 2 and Level 3 courses - £49.90; One Day Tour - £29.90.

Up to and including 28 days prior to the event start date – the fee is not refundable or transferable. No changes can be made to bookings up to and including 28 days prior to the course start date.

Cancellation of course by Honda Adventure Centre Ltd

Honda Adventure Centre Ltd reserves the right to postpone or cancel a course due to unforeseen circumstances.  In such cases the customers booked on this course will be offered an alternative course, or a refund of all monies paid. Honda Adventure Centre will notify the customer by phone, or via email, at least 14 days prior to the course start date.

Insurance

As a participant in the Honda Adventure Centre Course you will of course be insured for any negligent act of the centre or any of its employees.  Please note however, that neither the Honda Adventure Centre or Honda U.K. provide personal accident cover for participants and as with any other potentially dangerous pastime you may wish to consider purchasing your own personal accident cover before attending the course.

Safety regulations

Customers accept that riding a motorcycle is a dangerous activity. Off-road motorcycle activities take place in varied natural environments where there are hazards and risks to manage. Every effort will be made by the Honda Adventure Centre team to provide training in a safe manner. Customers participating on our courses are expected to comply with all safety guidance and instructions given by Honda Adventure Centre staff.

If, in an instructorʼs opinion, it is unsafe for a customer to continue on their current course, Honda Adventure Centre reserves the right to move that customer to a different training group or bike appropriate to that customerʼs ability level. In the event of such a decision, Honda Adventure Centre will not reimburse fees. Customers must be physically fit to take part on a Honda Adventure Centre course.

Code of conduct

Your safety and enjoyment are our prime concerns while taking part in Honda Adventure Centre course. The customer has a responsibility to mitigate the risks incurred. This means that you should wear all required safety equipment at all times. Clients can hire riding kit and protective clothing from us. Alternatively, you can use all of your own riding kit however your helmet must be EC2205 or equivalent and in good condition and your boots and gloves must be suitable for off-road use. We ask that you respect yourself, other participants and staff on the course. Honda Adventure Centre reserves the right to withdraw customers from the event who exhibit disruptive or dangerous behaviour that risks their own safety or the safety or enjoyment of other customers and/or staff. Any damage caused to property or equipment as a result of unruly behaviour will be charged to the customer.

General

  • Customers must be 21 years of age or above, hold a full and valid licence (not provisional or restricted) for riding a motorcycle in the UK and have not been convicted within the last five years of any driving offence involving drink or drugs or that resulted in a driving disqualification.
  • It is mandatory that all UK resident customers bring the original plastic part of their licence to sign on for a Honda Adventure Centre course. Customers will be unable to participate without first presenting their full licence and will be unable to reschedule or receive a refund.
  • Customers who are not residents of the UK and wish to participate in a course or event must hold and bring with them a full and valid motorcycle driving licence, which is legally valid for riding a motorcycle in the UK.
  • All bookings are on the basis that the customer will, at all times, observe the safety regulations set by Honda Adventure Centre Ltd.
  • Customers booking a course agree to fully comply with Honda Adventure Centre Safety Regulations, Code of Conduct and any other instructions given by Honda Adventure Centre staff. Failure to observe these rules may lead to exclusion from the course or event. Customers so excluded will not receive a refund.

Contact and Complaints

To contact Full Moon Events Ltd you can email david@fullmooneventsltd.com or contact the office on 01404 841278.

Should a participant feel that the organisers have not met their obligations it should first be brought to the attention of the Directors of Honda Adventure Centre Ltd. Contact the Directors within a week of completing the course, in writing by email gail@fullmooneventsltd.com or contact the office on 01404 841278.